Privacy Policy

Effective Date: November 1, 2025

Introduction

Heywood Development, LLC (“Heywood Development”) welcomes you and hopes you find our web-based software-as-a-service (“SaaS”) platform and related tools, services, and websites (collectively, the “Services”) helpful and useful.

Heywood Development has adopted this Privacy Policy to help our platform and website visitors, current and potential customers, members, end users, employees, contractors, and other business partners (“you” or “your”) understand what Data we process, how and why we do so, and what your rights are regarding that Data.

Heywood Development always seeks to improve the Services, which requires processing information about you and your usage preferences. We are committed to protecting your privacy and the security of your Personal Information.

Personal Information means any information relating to an identified or identifiable individual and is protected under data privacy and protection laws.

In this Privacy Policy, “Data” refers to all information processed that relates to you and your use of our Services. Data includes information you gather, upload, or that is otherwise processed when you use the Services.

Heywood Development does not process Personal Information without your consent and relies on your compliance with your agreements with us to process your Data.

“Data” does not include anonymized or aggregated information that cannot identify an individual (“Anonymized Data”). We may use Anonymized Data for any legal purpose without attribution or compensation.

If you have any questions about this Privacy Policy or how Heywood Development handles your Data, please contact us at info@heywooddevelopment.com.

Lawful Basis for Processing

Many jurisdictions require that we disclose the lawful basis for processing your Data. In general, Heywood Development’s lawful basis is your specific consent or our contract with you.

By accessing or using the Services, you consent to Heywood Development’s processing of your Data as described here. You may withdraw consent at any time; however, doing so may affect your ability to access or use the Services.

When you enter into an agreement with us, Heywood Development will process your Data to fulfill the terms of that contract. We will cease processing once legal obligations or other lawful bases expire.

Intended Users

Heywood Development does not knowingly process Data from individuals under 18, except as required to provide the Services or by law.

If we become aware that we have processed Data from a person under 18, we will delete it as soon as possible. If you believe this has occurred, please contact us at info@heywooddevelopment.com.

Data We Process

Heywood Development never sells your Data and only processes it for legitimate, disclosed purposes.

A. Registration Data

1. Data Description:
Includes name, contact information, username, client type, and other registration details you provide. May include linked third-party account information (e.g., email or username).

2. Lawful Basis for Processing:
Contract and consent.

3. Processing and Transfers:
Accessible only to Heywood Development, you, and approved service providers under confidentiality obligations.

B. Engagement Data

1. Data Description:
Information you input or upload to the Services (e.g., text, images, video, feedback, or sensitive information).

2. Lawful Basis for Processing:
Contract, service delivery, and legitimate interest in improving our Services.

3. Processing and Transfers:
Accessible to Heywood Development, its employees or agents, and limited third parties. Engagement Data may be converted to Anonymized Data for future business use.

C. Usage Data

1. Data Description:
Includes information about your interactions with the Services, settings, technical data (IP address, browser type, device information, etc.), and connection performance.

2. Lawful Basis for Processing:
Contract, service delivery, and legitimate interest in improving the Services.

3. Processing and Transfers:
May be shared with limited third parties for analytics or service delivery. You may opt out of such sharing by emailing info@heywooddevelopment.com.

D. Payment Data

1. Data Description:
Processed through a PCI-compliant third-party payment provider. May include name, address, limited credit card details, and contact information.

2. Lawful Basis for Processing:
Contract and legitimate interest.

3. Processing and Transfers:
Used only to facilitate payment; Heywood Development does not directly process or store Payment Data.

Transferring Your Information

Heywood Development does not sell your Data. Transfers may occur in these cases:

  1. At Your Instruction – When you direct us to share Data.
  2. Vendors – Third-party vendors assisting in service delivery under confidentiality terms.
  3. Third-Party Offers – Optional offers or partnerships governed by third-party privacy policies.
  4. Service Providers – For specific operational functions (e.g., emails, analytics).
  5. Business Transitions – In the event of mergers, acquisitions, or asset sales.
  6. Legal Disclosure – As required by law or to protect Heywood Development’s rights or safety.

Technologies Used

Heywood Development uses standard technologies to improve performance and security:

Do Not Track: While we strive to honor browser “Do Not Track” signals, full compatibility cannot be guaranteed.

Your Rights Regarding Your Data

Depending on applicable laws, you may have rights to:

  1. Access, correct, update, or delete your Data.
  2. Object to or restrict processing.
  3. Request Data portability.
  4. Opt out of marketing communications.
  5. Avoid automated decision-making.
  6. Submit complaints to regulators.
  7. Opt out of Data sharing (e.g., under CPRA).
  8. Limit use of sensitive personal information.

Requests may require identity verification. To exercise rights, email info@heywooddevelopment.com.

Note: Exercising certain rights may affect access to the Services.

Other Data Privacy and Protection Laws

Heywood Development strives to comply with all applicable data protection and privacy laws. For questions about your rights, contact info@heywooddevelopment.com.

Security

We take commercially reasonable measures—technical, contractual, and physical—to protect your Data from unauthorized access, use, or disclosure.

Third-Party Policies

Our website or tools may include links to third-party services. Their privacy practices are governed by their own policies, not this one. Please review third-party policies before sharing your information.

Data Retention

Heywood Development retains Data only as long as necessary for the stated purpose or as required by law. Certain information may be retained to prevent fraud, analyze anonymized data, or comply with legal obligations.

Amendment of This Privacy Policy

Heywood Development may modify this Privacy Policy at any time. Changes will be posted or communicated appropriately. The latest version date is listed at the top of this document. Continued use of the Services indicates acceptance of any changes.

Contact Us

To update your information, access your Data, or raise concerns, please contact:

Heywood Development, LLC
📧 info@heywooddevelopment.com

We will investigate all complaints and take appropriate measures where justified.